FAQ'S

Frequently Asked Questions

Ovaymart is a small family-run business dedicated to providing problem-solving products at affordable prices to every corner of India.

Yes, all our products are carefully selected, tested, and sourced to ensure good quality and usefulness.

Yes! We regularly update our collection with new and useful items for your daily needs.

Yes, for bulk orders please contact us directly and we’ll be happy to provide special pricing.

You can reach us anytime through email, WhatsApp, or the contact form on our website. Our team will respond within 24 hours.

Yes, we ship to all pin codes across India.

Delivery usually takes 5–8 working days, depending on your location. Remote areas may take a little longer.

We offer free or low-cost shipping depending on the product and order value. Final charges are shown at checkout.

Once shipped, you’ll receive a tracking ID via SMS/email so you can track your order anytime.

Yes, but only if the order has not yet been dispatched. Please contact us as soon as possible.

We accept Cash on Delivery (COD), UPI, debit/credit cards, and net banking.

Yes, COD is available across India.

Absolutely. We use secure and encrypted payment gateways to ensure your details are protected.

Yes, returns are accepted within 7 days of delivery, provided the product is unused and in original condition.

Simply contact our support team with your order details, and we’ll guide you through the easy return process.

Refunds are usually processed within 5–7 working days after the returned item reaches us and passes inspection.